Okcupid Looking For
Hi! We're the Customer Experience team here at OkCupid. Nice to meet you!
If you need hands-on technical help about an issue like a login problem, reporting an account, adjusting account settings, etc, we can help you with this. If our help pages don't answer your question or help you solve your problem, each of our articles has a link to our contact form so you can email us.
Just look for this icon
A note about us:
OkCupid isn’t just another online dating website. Our free dating app helps you meet singles, connect, chat or have a deep conversation through our one-of-a-kind messaging system. Focus on the connections and relationships you’re interested in, without the ones you’re not. I have recently noticed that my search option on OKC has defaulted to 'Single women'. Just looked at the three places where one can change who and what you'e looking for, but I'm missing the option to change or from 'single women' back to the older search option I had of 'women'.
The people you may talk to when you contact OkCupid are: Joel, Keith, Lynn, Matthew, and Teresa.
We generally don't work weekends or US holidays, so please be patient during those times. Our families thank you!
Our help pages:
We've carefully written help pages for the most frequently asked questions about OkCupid. We find these answer the vast majority of questions:
Settings:
- Login/ Password issues, Account Takeovers or losing access to your account
- Bugs or technical issues (also see our Troubleshooting help section)
Billing:
- Note: if you purchased anything via the iPhone app store/ iTunes, you will need to contact Apple support for help with refunds/ cancellations.
Safety:
OkCupid does not offer phone support. Sometimes scammers will create fake OkCupid customer service phone numbers. DO NOT call these numbers and/or give them any personal information. We do not have a customer service phone number; instead, we ask that you look through our help articles here, which we keep updated with tons of information that will help you, and if needed, use our contact form to get in touch with us.
How to Do OkCupid Search Now?
OkCupid changed its design, doing away with screen names (and screen name search) completely in 2018.
But you’re not out of luck!
Here are the top best ways to search for someone specific on OkCupid today.
1. Search by Their Old OkCupid Username (From Before the Redesign)
Okcupid Looking For A
If the person you’re looking for signed up prior to the redesign in 2018, you can still find them by their old username!
Okcupid Looking For New Friends
Either you remember the person’s username or, if you don’t, you might be able to take a good guess at it based on the person’s Instagram, Facebook, etc.
If so, just go to your computer and enter this URL:
https://www.okcupid.com/profile/[the person’s old username]
2. Find Someone Using What You Know About Them
OkCupid has all sorts of filters that are super-nifty for finding someone you know.
The holy grail: what is the person’s zip code? Limit your search to that location only, as narrow as it will allow. And then add in age, height, etc. etc.
Okcupid Looking For Non-monogamous
For last login, make that one as broad as you can (like anywhere in the past year).
Okcupid What I'm Actually Looking For
Psst… what does your profile pic say about you?
Okcupid Looking For Change
Choose the right profile photo using hard data with Photofeeler.
Photofeeler tells you how you’re coming across in pics — if you look attractive, smart, trustworthy, fun, confident, and more.